Front Office Associate

Key Responsibilities:Welcome, check-in, and check-out guests professionally.Handle reservations, room assignments, guest inquiries, and requests.Maintain accurate guest records and front-office documentation.Handle telephone calls, emails, and guest correspondence.Coordinate with Housekeeping, F&B, Maintenance, and other departments.Handle guest complaints and resolve issues professionally.Process payments, billing, and relevant front-office transactions accurately.Maintain high standards of guest service and professional grooming.NotePrevious experience in Front Office or Guest Relations is preferred.Good communication and interpersonal skills are required.Basic computer knowledge and experience with PMS (Property Management System) are preferred.A pleasant personality, professional appearance, and customer-focused attitude are essential.Ability to work in shifts if required.Interested candidates are requested to send their updated CV to [email protected] Or 970-9107476/981-8258777