Visa Officer (Onshore)

We are seeking a reliable and detail-oriented Visa Officer to support our Australian onshore education, admissions, and visa operations.The successful candidate will manage student admissions and enrolments, assist with visa administration and documentation, maintain CRM records, and coordinate with Australian education providers and client stakeholders.The role requires someone who can take ownership of assigned cases, work independently, follow up proactively, and ensure visa and admissions applications are processed accurately and on time.ResponsibilitiesAdmissions & EnrolmentsManage Australian onshore student admissions and enrolment applications from initial enquiry through to enrolment.Process applications to universities, TAFEs, colleges, RTOs and other Australian education providers.Review students' academic, identification and supporting documents before submission.Prepare and submit admission applications accurately and within required timeframes.Follow up on offers, conditional offers, outstanding documents, CoEs and enrolment outcomes.Handle intake changes, course changes, deferrals and other enrolment requests.Communicate with colleges and education providers regarding student applications and outstanding requirements.Maintain accurate application and enrolment status in the CRM.Follow up with students to ensure admission conditions and documentation requirements are completed promptly.Visa Administration & ProcessingAssist with onshore visa application preparation and administration under the direction of the relevant senior team/RMA where required.Collect, organise and verify required client documentation.Complete visa-related forms and administrative documentation accurately.Maintain organised electronic client files and document checklists.Track visa application deadlines, outstanding requirements and case progress.Follow up with clients regarding required documents and information.Support the preparation and organisation of visa-related documentation according to case requirements.Required Skills & QualificationsMinimum 3 years of relevant experience, preferably in Australian education admissions, enrolment or visa administration.Strong preference for candidates with direct experience working with Australian companies, education consultancies, RTOs, or Australian clients.Solid understanding of Australian visa/migration processes and documentation requirements.Experience using CRM and student/enrolment management systems.Proficiency in Microsoft Word, Excel, Outlook and professional email communication.Strong written and spoken English.Excellent attention to detail, particularly with documents and application data.Strong organisation, prioritisation and follow-up skills.Ability to manage multiple student cases simultaneously.Ability to work independently and take responsibility for assigned cases.Must be proactive and able to complete tasks without constant supervision.