Customer Service Technical Support - Paid Intern

At Stable Cluster Pvt. Ltd., we are looking for 2 friendly, responsible, and customer-focused Customer Service Representatives to join our growing team. If you enjoy helping people, solving problems, and communicating with customers, this opportunity is for you.Job Placement: Upon successfully completing the three-month paid internship, high-performing candidates will be offered direct placement in an onsite position.As a Customer Service Representative (L1), your primary responsibilities will include assisting our clients via LiveChat and support tickets. We believe in providing a high-quality service rather than focusing on metrics, which is why we don’t set targets for the number of chats or tickets handled. To ensure that our clients receive exceptional support and our team isn’t overwhelmed, we hire frequently and maintain a manageable workload of 1-3 chats at a time.Must be female with a strong technical academic background (BCA, CSIT, BE Computer, or similar).Responsibilities:Provide real-time technical assistance via chat, email, and support tickets.Troubleshoot common issues related to web hosting, domain setup, cPanel, WordPress, SSL, etc.Guide users in deploying websites, configuring emails, and using control panels.Escalate unresolved issues to senior tech team with detailed documentation.Maintain clear, polite, and professional communication at all times.Requirements:Basic understanding of web hosting, DNS, domain management, cPanel, etc.Good written communication in English and Nepali.Freshers are encouraged to apply (training will be provided).Passion for technology and willingness to learn continuously.What We Offer:Stipend/Salary: Based on experience and skillset.Friendly and supportive work environment.Opportunity to grow in the cloud and web hosting industry.Free tea/coffee/launch and team-building activities.