Sales & Administration Officer

Key Responsibilities Respond to customer inquiries through phone, email, WhatsApp, and other communication channels. Communicate professionally with clients and business partners in fluent English. Generate and follow up on sales inquiries to convert prospects into clients. Build and maintain strong relationships with customers and business partners. Prepare quotations, proposals, invoices, and other business documents. Maintain accurate customer records and update databases and CRM systems. Coordinate appointments, meetings, and daily administrative activities. Assist in preparing reports, presentations, and business correspondence. Support marketing and promotional activities when required. Ensure excellent customer service and timely follow-up with clients. Work closely with management to achieve business objectives and improve operational efficiency.