Sales and Marketing Specialist - Carrying and Customs

Carrying & Customs Sales and Marketing OfficerPosition: Sales & Marketing Officer – Carrying & CustomsDepartment: Sales & MarketingCompany: Niyantara Supply Chain Management Job SummaryResponsible for generating business through Carrying and Customs-related services, developing relationships with importers, exporters, traders, and corporate clients, and securing contract-based logistics business.Key ResponsibilitiesIdentify and approach potential importers, exporters, traders, and corporate clients for carrying and customs-related business.Develop contract-based carrying business, where clients provide/source customs work and the company manages the remaining freight, transportation, delivery, and logistics operations.Generate leads through field visits, networking, referrals, and direct marketing.Build and maintain strong relationships with clients, customs-related parties, freight partners, and business networks.Understand client requirements and coordinate with the Customs, Freight, Transport, Documentation, and Operations teams to provide suitable solutions.Prepare and negotiate service quotations, rates, and contract proposals.Follow up on leads, quotations, negotiations, and pending business opportunities.Identify opportunities for long-term contracts and recurring business.Monitor competitor rates, market trends, and customer requirements.Ensure proper handover of confirmed business to the Operations team.Achieve monthly sales, revenue, and new-client targets.Maintain accurate records of leads, client meetings, quotations, contracts, and sales activities.Prepare regular sales and marketing reports for management.RequirementsBachelor’s degree in Marketing, Management, Business Administration, or a related field.Experience in customs, freight forwarding, carrying, logistics, transportation, or B2B sales preferred.Good understanding of import/export and logistics processes.Strong communication, negotiation, networking, and client-handling skills.Excellent field sales and business development ability.Target-oriented, proactive, and self-motivated.Willingness to travel for client meetings and field visits.Key KPIsMonthly Carrying & Customs sales/revenueNew client acquisitionNew carrying contracts securedLead-to-client conversion rateClient retention and repeat businessNumber of client visits and business meetingsQuotation-to-contract conversionCollection/payment follow-up performance