Sales Development Representative

SyncGTM is looking for a mid-level Sales Development Representative to help us grow our customer base across international markets.This isn’t a traditional SDR role where you only send cold emails and book meetings.You’ll work closely with prospects and users throughout their journey — finding and engaging potential customers, activating new signups, helping users get value from SyncGTM, qualifying opportunities, and booking meetings for our sales team.You’ll be deeply ingrained with our users and work closely with our founders and GTM engineers to understand what customers need, where they get stuck, and how we can help them succeed.The role includes uncapped commissions and significant opportunities to grow into an Account Executive, Customer Success, or GTM role.Who You AreYou have 6 to 12 months of experience in B2B sales, lead generation, business development, customer success, or another client-facing role.You are comfortable speaking with prospects and customers, writing outbound messages, following up, helping users solve problems, and working toward clear targets.Experience working at an agency, managing international clients, supporting SaaS customers, or using GTM automation tools is preferred.You are:Fluent in spoken and written EnglishComfortable with cold outreach and prospectingConfident speaking with international prospects and customersComfortable helping new users get started with a productPersistent with follow-upsOrganised and able to manage multiple conversationsCurious about AI, sales, customer success, and automationComfortable working toward weekly and monthly targetsMotivated by performance and uncapped commissionsWilling to understand customers deeply rather than just book meetingsWhat You’ll DoYou’ll be responsible for generating qualified sales opportunities while helping new users successfully activate and adopt SyncGTM.Your responsibilities will include:Researching target companies and decision-makersBuilding prospect lists based on our ICPRunning outbound campaigns across email, LinkedIn, and callsPersonalising outreach based on company and prospect researchCold calling and speaking directly with potential customersFollowing up with prospects across multiple channelsQualifying inbound and outbound leadsBooking qualified meetings for the sales teamReaching out to new SyncGTM signups and helping them activateUnderstanding what users are trying to achieve and helping them build their first workflowsFollowing up with users who sign up but haven’t activatedIdentifying high-intent users and converting them into sales conversationsAnswering basic product questions and directing users toward the right workflows or resourcesCollecting feedback from users and sharing insights with our product and GTM teamsKeeping CRM records and prospect information up to dateTesting new messaging, audiences, and outbound strategiesWorking with GTM engineers to improve our prospecting and automation systemsLearning from campaign and activation data to improve conversion ratesYou’ll have direct exposure to both prospects and active users, giving you a much deeper understanding of the customer than a typical SDR role.Who We AreSyncGTM is an AI-powered GTM automation platform helping sales and marketing teams find, enrich, research, and engage potential customers.We work with startups, agencies, mid-market companies, and enterprise teams across international markets.Our team works at the intersection of AI, sales, data, and automation, building systems that help companies run their GTM operations more efficiently.What You’ll Learn and AchieveThis role gives you exposure to the full customer journey — from finding a prospect to helping them become a successful user.You’ll learn how to:Build and run modern B2B outbound campaignsActivate and onboard SaaS usersUnderstand customer problems and translate them into workflowsTurn product signups into qualified sales opportunitiesUse AI for prospect research and sales personalisationUse GTM automation and sales intelligence toolsFind and qualify the right companies and decision-makersWrite outbound emails and LinkedIn messages that get responsesRun multi-channel prospecting campaignsUse CRM and sales automation systemsUnderstand buyer intent and company signalsSpeak with international prospects and customersImprove campaigns using sales and activation dataCollect customer feedback and turn it into actionable insightsBuild AI-powered sales workflowsUnderstand how product, sales, and customer success work togetherYou’ll get hands-on exposure to real campaigns, international customers, modern AI tools, and how a fast-growing B2B company builds its sales and customer success engine.Over time, you’ll have the opportunity to progress toward becoming a full-cycle Account Executive, Customer Success Manager, or GTM professional.