Hindi Mentor Supervisor

Specification & Core ResponsibilitiesKey ResponsibilitiesManage mentor schedules, sessions, availability, and assignments.Communicate daily with mentors regarding sessions, changes, and updates.Maintain records of mentor attendance, sessions, performance, and payments.Monitor session quality, learner participation, and learner activity.Provide regular and constructive feedback to mentors.Guide mentors on session structure, teaching methods, objectives, and standards.Prepare and maintain daily, weekly, and monthly mentor reports.Identify mentor-related issues and coordinate for timely resolution.Conduct mentor sessions when required.Coordinate with Support, Admin, and Language Lab teams for smooth operations.Support continuous improvement in mentor performance and session quality.Job SpecificationStrong command of Hindi and English.Excellent communication and interpersonal skills.Strong coordination, leadership, and team-management abilities.Knowledge of online teaching and EdTech platforms.Basic administrative and technical skills.Strong reporting, organizational, and problem-solving skills.Ability to provide clear and constructive feedback.Professional, presentable, proactive, and responsible.Experience in teaching, mentoring, training, or EdTech operations is an advantage.