Software Support Executive

Resposibilities Provide software support to clients via phone, email, and remote access Troubleshoot and resolve customer issues in a timely manner Install, configure, and maintain software systems Train clients on software usage and features Record and track support tickets and follow up until closure Coordinate with the development team for bug fixes and updates Maintain proper documentation of issues and solutions Ensure high customer satisfaction through effective communication Requirements Freshers can apply +2 in Management Basic knowledge of software systems and troubleshooting Strong communication and problem-solving skills Ability to handle clients professionally Familiarity with accounting/billing software is a plus Ability to work independently and in a team Your Name * Contact Email * Contact Number* Portfolio Url Upload Resume * Drag and drop files here -- OR -- Browse Files Supporting docs format: doc, pdf, docx, png, jpg, jpeg, gif, svg About Yourself * Are you Broadway Infosys' Student? Certificate Number grecaptcha.ready(function() { grecaptcha.execute('6Ld4MGstAAAAAFDrnN7rf-ZxGjJl2uma6Pg4hmJv', {action: 'careerstore'}).then(function(token) { document.getElementById('g-recaptcha-response-6ab3202be9918').value = token; }); }); Apply Now Cancel