Front Desk Officer

We are looking for a friendly, organized, and responsible Front Desk Officer to manage the reception area and interact with students at our education consultancy. The candidate will also be responsible for assisting with IELTS/PTE class coordination and invigilation, handling student inquiries, and providing basic information regarding IELTS and PTE programs.Key ResponsibilitiesWelcome and assist students, visitors, and clients at the front desk.Handle IELTS and PTE-related inquiries from students through phone, in-person, and other communication channels.Provide basic information about IELTS/PTE classes, schedules, fees, and enrollment procedures.Coordinate and manage IELTS/PTE classes and examination sessions.Act as an invigilator during IELTS/PTE practice tests, mock tests, and classes.Ensure students follow examination rules and maintain a proper testing environment.Maintain attendance records and student information.Coordinate with trainers and counselors regarding class schedules and student requirements.Follow up with students regarding classes, tests, and related inquiries.Maintain a professional and welcoming reception environment.Perform other administrative and front-desk duties as assigned.