Sales Executive

We are looking for a motivated, responsible, and customer-oriented Sales Executive / Sales Associate who is willing to learn and grow with the company.The candidate should be comfortable handling sales from the ground level, understanding and presenting our products to customers, maintaining proper sales records, supporting online sales, building strong customer relationships, and working collaboratively with the sales team.The ideal candidate should have a positive attitude toward sales, willingness to approach customers, responsibility for products, good communication skills, and the ability to gradually take responsibility for building and coordinating a sales team. Key Roles & Responsibilities1. Customer Sales & Business DevelopmentWelcome and communicate professionally with customers.Actively approach customers and understand their requirements.Explain products clearly and confidently and assist customers in making purchasing decisions.Identify opportunities to increase sales and introduce customers to suitable products.Follow up with potential customers when required.Work toward achieving individual and company sales targets.Develop long-term relationships with customers rather than focusing only on one-time sales.2. Product Knowledge & Product CareLearn and maintain detailed knowledge of all company products, including their features, materials, uses, origin, quality, pricing, and care instructions.Be able to confidently answer customer questions about products.Handle products carefully and responsibly.Maintain proper product presentation, cleanliness, organization, and display.Immediately report damaged, missing, or misplaced products to management.3. Sales Records & ReportingMaintain accurate records of daily sales and customer transactions.Properly record customer orders, enquiries, follow-ups, and other relevant sales information.Coordinate with the accounts and inventory teams when required.Ensure that sales information and product movement are recorded correctly.Provide regular sales updates and reports to management.4. Online Sales & Customer EngagementRespond to online customer enquiries through the company's approved platforms.Assist customers with product information, pricing, availability, and orders through online channels.Actively explore opportunities to generate sales through social media and online platforms.Follow up with online enquiries and potential customers.Help increase the company's online visibility through genuine customer engagement and regular interaction.5. Customer Reviews & Online PresencePolitely request reviews and feedback from satisfied customers after their purchase.Encourage customers to share their genuine experience with the company and products.Maintain good communication with existing customers.Help build the company's reputation and online presence through positive customer relationships and engagement.Forward useful customer feedback, suggestions, and complaints to management.6. Team CoordinationCoordinate effectively with other sales staff and share relevant customer and sales information.Support team members when required.Maintain a cooperative and respectful working environment.Assist in training new sales staff by sharing product knowledge and sales practices as responsibilities increase.Gradually take responsibility for coordinating and developing the sales team based on performance and experience.