Workshop Supervisor / Service Advisor ID-1094

We are looking for a technically skilled and customer-focused Workshop Supervisor / Service Advisor to oversee workshop operations, support vehicle diagnosis and troubleshooting, manage mechanics, and ensure a high standard of customer service.Location: Naxal, KathmanduWorking Hours: 10 AM - 6 PM Responsibilities: Supervise daily workshop operations and coordinate the activities of mechanics and technical staff.Diagnose vehicle issues and provide appropriate technical guidance and solutions.Troubleshoot mechanical and technical problems effectively.Communicate with customers regarding vehicle issues, service requirements, repair progress, and recommendations.Ensure timely and quality completion of repair and maintenance work.Allocate and monitor workshop jobs according to priorities and workload.Maintain strong customer relationships and address service-related concerns professionally.Prepare service reports, workshop documentation, and other administrative records.Monitor proper use of the company's workshop/service management software.Ensure required reports and records are accurately maintained and filed.Support administrative activities related to workshop operations.Ensure proper workshop procedures, safety standards, and service quality are maintained.