Communications & Business Development Assistant

Tibetan Handicraft & Paper Pvt. Ltd. (THP) works with international clients across the world, providing wholesale supplies of Lokta paper and paper products tailored to client requirements. While operating primarily as a white-label manufacturer, THP also offers its own collection of prints and designs.As THP continues to strengthen its international presence through marketing and business development initiatives, the company is receiving an increasing number of customer enquiries. We are looking for a Communications & Business Development Assistant to ensure timely and professional communication with prospective clients, manage leads, support business development efforts, and coordinate enquiries and orders with the operations team.Key ResponsibilitiesAct as the first point of contact for enquiries from international clients.Respond to client enquiries promptly and professionally through email and other communication channels.Maintain and regularly update the lead tracker and customer database.Follow established SOPs for communication, lead management, and order processing.Coordinate with the production and operations teams regarding client enquiries, orders, timelines, and requirements.Assist in converting potential leads into confirmed clients and orders.Support clients throughout the process, from initial enquiry through order confirmation and delivery.Prepare and submit weekly reports on enquiries, leads, conversions, and ongoing client communications.Support digital marketing activities and other business development initiatives as required.Maintain accurate records and ensure all client-related information is properly documented.