Visa & Documentation Officer

Major Job Descriptions:  Process Visa Applications: Receive, verify, prepare, and submit visa applications while ensuring all required documents are complete and accurate.  Provide Visa Consultation: Advise clients on visa requirements, documentation, eligibility, processing times, and embassy regulations for various countries.  Coordinate with Embassies and Clients: Liaise with embassies, visa application centers, airlines, and clients to track application status and resolve issues promptly.  Maintain Records and Compliance: Keep accurate records of visa applications, passports, payments, and confidential client information while ensuring compliance with immigration laws and company policies.  Deliver Excellent Customer Service: Respond to client inquiries, provide regular updates on application progress, handle complaints professionally, and ensure timely visa processing.