Customer Service Representative

Nest Nepal is seeking a motivated and customer-focused individual to join our team as a Customer Service Representative. In this junior-level role, you will be the first point of contact for our clients, ensuring a positive experience and resolving inquiries efficiently. This is a full-time position ideal for someone eager to start their career in customer service. Responsibilities: Handle customer inquiries via phone, chat, and email.Assist with hosting, domain, and website-related services.Manage domain and hosting renewals and follow-ups.Resolve customer issues and complaints professionally.Coordinate with technical and sales teams when required.Maintain customer records and follow up on pending requests.Ensure excellent customer service and satisfaction.