Recovery Officer ID-1125

We are looking for proactive and persistent Recovery Officers to manage payment follow-ups, outstanding collections, sales-team coordination, and field recovery activities. The ideal candidate should be confident handling payment discussions, maintaining consistent follow-ups, and conducting customer visits when required while maintaining professional communication.Location: Lazimpat, KathmanduWorking Hours: 10 AM - 6 PM Responsibilities: Review daily debtor/outstanding lists and identify pending payments.Contact customers regularly regarding outstanding amounts.Maintain accurate recovery records, including customer responses and promised payment dates.Follow up consistently until outstanding payments are recovered.Escalate long-pending or difficult recovery cases when required.Coordinate with salespersons/account holders regarding customer outstanding balances.Track outstanding and recovery performance by customer and salesperson.Prepare daily and weekly recovery reports.Track total outstanding, recovered amounts, overdue accounts, and remaining balances.Conduct field visits when phone-based follow-ups are unsuccessful.Visit customer offices/business locations for long-pending payments when required.Resolve payment-related issues professionally in coordination with customers and internal teams.Maintain accurate and updated collection and recovery records.