Manager – Brand, Marketing & Customer Experience ID-1126

We are looking for a creative and commercially driven Manager – Brand, Marketing & Customer Experience to lead brand strategy, marketing initiatives, customer engagement, and retail experiences across a portfolio of fashion, beauty, lifestyle, and kids' brands.The role will ensure that every customer touchpoint—from digital platforms and campaigns to stores and events—consistently reflects each brand's identity and delivers an engaging customer experience.Location: Panipokhari, KathmanduWorking Days: Sunday – FridayWorking Hours: 10:00 AM – 6:00 PM Responsibilities: Develop and execute brand strategies, positioning, identity, and communication across multiple brands.Lead marketing campaigns, seasonal promotions, product launches, and brand initiatives.Develop content and social media strategies and oversee campaign calendars.Provide creative direction for photoshoots, videos, campaigns, launches, and brand storytelling.Ensure consistent brand communication across social media, e-commerce, websites, stores, and promotional materials.Lead retail branding and visual merchandising across fashion, beauty, and kids' retail stores.Plan store displays, seasonal themes, promotional displays, and in-store campaign rollouts.Develop customer loyalty, retention, and community engagement initiatives.Plan and execute brand events, activations, influencer activities, and customer experiences.Analyze customer feedback, market trends, campaign results, and customer behavior to identify opportunities for improvement.Coordinate with Merchandising, Buying, Retail Operations, E-commerce, Sales, Creative, and Store teams.Manage relationships with agencies, influencers, designers, production houses, and other external partners.Track marketing and customer-experience KPIs, including engagement, campaign performance, store footfall, conversion, retention, and repeat purchases.