CLIENT STRATEGIST, SEARCH & MARKET INTELLIGENCE – BOSTON MA

Company Description GrowByData is a leader in Holistic Marketing Intelligence, empowering top brands and agencies with data-driven strategies to fuel growth, optimize costs, and enhance marketing performance. Our expertise spans across retail and finance, working with industry leaders like Nordstrom, Calvin Klein, and Express to name a few. We specialize in market intelligence, competitive analysis, and strategic consulting, helping brands expand their market share in an increasingly competitive digital landscape. Our partnerships with top agencies, including Dentsu, further strengthen our ability to deliver valuable global and hyper-local marketing insights. This is an in-person role at our Boston-area office. Are you a Good Fit? You might be the perfect candidate if you: ✅ Enjoy building relationships and love helping clients succeed ✅ Are curious and always eager to learn ✅ Have strong people skills + analytical thinking ✅ Are adaptable to the fast-changing world of digital marketing ✅ Are willing to roll up your sleeves and get things done ✅ Are ego-free and open to collaboration ✅ Have a thorough understanding of Search Engine Marketing (SEM, SEO, or both) ⚠️ Before reading further, do you have experience with SEO and/or SEM? This is a core requirement of the job. Position: Client Strategist GrowByData is looking for a Client Strategist to manage key accounts and ensure high customer satisfaction, product adoption, and long-term retention. As the primary client contact, you will: Understand customer success criteria Address questions and resolve issue Are curious Deliver data-driven market insights Act as a trusted advisor, guiding clients to optimize their competitive position in Google, Amazon, and other digital marketing channels Are flexible and ready to adapt as the industry & GrowByData evolve Can roll up your sleeves and do the work Are ego-free Have a thorough understanding of search engine marketing For the right candidate, this is a career-defining opportunity to join us at a pivotal moment and make a significant impact. Important: Do you have hands-on experience and a solid understanding of Search Engine Marketing (SEO, SEM, or both)? This is a fundamental requirement for this role. Key Responsibilities: 🔹 Client Onboarding & Engagement: Ensure smooth onboarding and drive ongoing adoption and engagement 🔹 Customer Relationship Management: Conduct periodic success reviews to confirm satisfaction and expand GrowByData’s impact 🔹 Strategic Insights & Analysis: Deliver qualitative business analysis of market insights and competitive data 🔹 Product Expertise: Serve as a GrowByData subject matter expert (SME), helping clients overcome challenges and maximize platform benefits 🔹 Process Improvement & Best Practices: Develop tools and frameworks to enhance client success 🔹 Cross-Team Collaboration: Share key customer insights with Product, Marketing, and Sales to drive product innovation and improved customer experience Requirements: ✔ 2-3 years of experience in digital marketing ✔ Account management experience, preferably in an agency setting managing search marketing clients ✔ Proven ability to build strong client relationships that drive results ✔ Ability to multi-task across varied responsibilities ✔ Passion for understanding customer needs and delivering value ✔ Excellent communication skills (written, verbal, and presentation) ✔ Ability to explain technical concepts to non-technical stakeholders in enterprise environments ✔ Trust-building mindset—you prioritize understanding and addressing client requirements ✨ Bonus: If you enjoy writing industry-related content, we’d love to hear about it! Apply Now