All your questions Answered.

Can’t find what you’re looking for? Drop us a line and we’d be happy to answer any questions you have. Contact Us I just submitted my application, what can I expect? Thanks for applying to join our team at EB Pearls! We're stoked to have you on board. Our recruitment team will carefully review your application, and if it's a match made in heaven, we'll be reaching out to you soon to discuss the next steps. In case you have any questions about your application, feel free to drop us a line at hr@ebpearls.com.au. We're here to help! We do receive loads of applications (you guys are awesome!), so if you don't hear back from us within the next 30 days, don't worry. It just means this time wasn't the perfect fit. But don't fret! We'll keep your application in our database, and when the right opportunity comes knocking, we'll reach out directly to you. How long does your recruitment process take? At EB Pearls, we've a streamlined recruitment process to make it as efficient and effective as possible. You're in for an exciting ride! You may get a call for interview the very next day. However, our comprehensive recruitment process, starting from the initial screening to the grand finale of final selection, could span over a period of 2 to 3 weeks, just to ensure that both you and us feel that we are a great match to each other. Will I hear back if I am not moving forward? Our dedicated team strives to reach out to all applicants within four weeks from the closing date. However, if you don't hear from us during this period, kindly understand that, on this occasion, your application might not have moved forward in the selection process. Please don't be discouraged; we appreciate your interest in joining us, and we encourage you to keep an eye on our future opportunities. What do we look for in a candidate? We are on the lookout for a true gem – someone who radiates confidence in themselves and their unique abilities. A positive attitude and a strong work ethic are absolute must-haves in our ideal candidate. We admire individuals who embrace a growth mindset and are eager to dive into new opportunities, always open to learning and expanding their horizons. If you possess these qualities, you might just be the perfect match we've been searching for! Will I receive feedback on my application status? Yes, we understand the importance of feedback. We strive to keep you informed throughout the recruitment process. While we may not be able to provide individual feedback to every applicant, we will notify you of the final outcome of your application. Can I request feedback on my application? Absolutely! We understand the importance of feedback and value your interest in knowing more about your application. While we may not be able to provide individual feedback to every applicant, we encourage you to reach out to our People Operations Team by writing to hr@ebpearls.com.au to inquire about the status of your application and any feedback that may be available. Our team will be more than happy to assist you and provide any information they can. We appreciate your proactive approach and look forward to potentially welcoming you to our team in the future! I’m interested in number of position on your website, can I apply for multiple position? Yes, you can! We encourage you to apply for all the positions that align with your skills and interests. Each application will be individually evaluated based on the specific requirements of the role. However, we encourage you to customize each of your applications to a given position, highlighting your most relevant skills and experience areas. Do you offer internship? Absolutely! Here we call it 'Traineeship', because we do not want you to come here for a few months and leave, but build a wonderful career with us. We believe in nurturing talent and providing opportunities for growth. Each year, we proudly host the EB Traineeship Program, a fantastic avenue for aspiring individuals to kickstart their careers. Our traineeship program, which commenced in 2010, has been instrumental in helping numerous individuals elevate their careers, with some progressing from trainees to esteemed Project Managers. Graduates from various universities have chosen us as their premier choice for traineeships, and we take great pride in being a platform where fresh talents can thrive and shine! What makes EB Pearls a great place to work? At EB Pearls, our dedication to continuous learning and unwavering commitment to encourage professional development set the cornerstone of our vibrant and inclusive work culture. We firmly believe that learning is a lifelong journey, and we take immense pride in providing our team members with ample opportunities to grow both personally and professionally. Our supportive team environment serves as a nurturing ground for individuals to explore their potential and embark on exciting projects that challenge and inspire them to reach new heights. As an employer of choice, we value innovation and excellence, and we are thrilled to witness our employees' growth as they embrace the opportunities for continuous learning and career advancement. How can I contact the People Operations Team for further inquiries? For any additional questions or clarifications, please feel free to reach out to our People Operations Team at hr@ebpearls.com.au. We're here to help you and provide any information you may need. I’m having trouble submitting an application, what should I do? We’re sorry to hear that you're experiencing difficulties with submitting your application. Don't worry; we're here to help! Please follow these steps to resolve the issue: Double-check the Application Requirements: Make sure you have filled out all the required fields and attached any necessary documents as specified in the application form. Clear Your Browser Cache: Sometimes, browser cache issues can cause problems with form submissions. Clear your browser cache and try submitting the application again. Use a Different Browser: If the issue persists, try using a different web browser. Sometimes, certain browsers may have compatibility issues with our application portal. Check Internet Connectivity: Ensure that you have a stable internet connection to prevent any disruptions during the submission process. Send an Email Application: If you're facing trouble with the online application, we've got you covered with an alternative option. You can also submit your application via email. Mention the position you're applying for and express your interest in joining our team along with your updated resume. Send it to hr@ebpearls.com.au with the subject line: "Application for [Job Title]" This will ensure your application reaches the right department promptly. Where do you list all your open positions? To explore all our current open positions, you can visit our official website's Careers page. There, you'll find a comprehensive list of available job opportunities. Simply navigate to the Careers section, and you'll be able to browse through the various roles we have open for talented individuals like yourself. On our Careers page, you'll also find detailed job descriptions, requirements, and application instructions for each position. We strive to keep this page regularly updated with new opportunities, so make sure to check back often to stay informed about the latest openings. Thank you for considering EB Pearls as your potential employer. We can't wait to see how you can contribute your skills and passion to our exceptional team! How does EB Pearls support professional development? We are committed to the continuous growth of our employees. EB offers various learning and development opportunities, including workshops, mentorship programs, access to online courses, and more. What can I do to prepare for the interviews? Preparation is key to success! Research our company, understand the role's responsibilities, and be ready to showcase your skills and experiences. It's essential to be authentic and demonstrate how you align with our values and culture. What is the company culture like at EB Pearls? Our company culture is one of collaboration, innovation, and inclusivity. We foster an environment where everyone's ideas are valued, and teamwork is encouraged. We believe in work-life balance and strive to create a positive and supportive atmosphere for all our team members. Can I apply for a position if I don't meet all the listed qualifications? We encourage candidates to apply if they believe their skills and experiences align with the role, even if they don't meet all the listed qualifications. Our selection process considers a combination of qualifications, experiences, and potential for growth. Can I refer my friend for a role? Of course you can. You may refer a friend by clicking on the particular job vacancy and click on the ‘Refer a friend’ section on the right. You may also refer a friend for a role by sending an email with necessary details to hr@ebpearls.com.au If your friend gets selected for the role, as a sincere appreciation, we shall reward you with a handsome amount. How long is the probation period? The probation period is of six months. What is the performance review period? We conduct both Performance Reviews and Competency Reviews on an annual basis to ensure a comprehensive evaluation of our team members' growth and development. Based on these reviews, your supervisor shall work with you to develop your professional development plan. Do you provide medical insurance? Yes, we do. On top of the accidental and health benefits provided by Social Security Fund, we also provide you with a generous health insurance facility that covers you and your family. Please see above for all the benefits that we offer you when you join us.