Assistant Human Resources (HR) Manager

Key Roles & Responsibilities 1. Human Resource Planning • Develop annual manpower plans based on operational requirements. • Assess staffing needs for all departments. • Prepare organizational structures and staffing budgets. • Recommend workforce optimization and succession planning. 2. Recruitment & Selection Manage end-to-end recruitment for all departments including: • Hotel Operations • Front Office • Housekeeping • Food & Beverage • Kitchen • Engineering • Cable Car Operations • Ticketing • Marketing • Finance • Administration • Security • Maintenance • Attractions & Recreation • Retail & Souvenir Shops Responsibilities include: • Preparing job descriptions. • Advertising vacancies. • Screening applications. • Conducting interviews. • Coordinating recruitment panels. • Preparing employment offers. • Managing onboarding and orientation. 3. Employee Onboarding & Induction • Conduct orientation programs for all new employees. • Introduce company policies, SOPs, and code of conduct. • Coordinate departmental induction training. • Monitor probation performance and confirmation process. 4. Performance Management • Develop Key Performance Indicators (KPIs). • Coordinate annual and probation performance evaluations. • Support department heads in staff appraisals. • Recommend promotions, increments, and career development plans. 5. Attendance, Leave & Payroll Coordination • Supervise attendance management systems. • Verify overtime records. • Monitor leave balances. • Coordinate payroll preparation with the Finance Department. • Ensure salary processing is accurate and timely. • Manage staff duty rosters in coordination with department heads. 6. Employee Relations • Maintain positive employee relations. • Address employee grievances. • Conduct counseling sessions where necessary. • Promote teamwork and effective communication. • Support conflict resolution and disciplinary processes. 7. Training & Development Develop and coordinate training programs covering: • Hospitality Standards • Customer Service Excellence • Leadership Development • Technical Skills • Occupational Health & Safety • Fire & Emergency Response • First Aid • Food Safety & Hygiene • Workplace Ethics • Service Excellence Maintain annual training calendars and training records. 8. HR Policies & Compliance • Implement and update HR policies and procedures. • Ensure compliance with the Labour Act of Nepal, Labour Rules, Social Security Fund (SSF), tax regulations, and company policies. • Maintain employee records and statutory documentation. • Coordinate labour inspections and audits. 9. Employee Welfare • Oversee staff accommodation. • Coordinate staff transportation arrangements. • Manage employee welfare initiatives. • Organize employee engagement activities. • Celebrate festivals, recognition programs, and staff events. • Promote employee health and well-being. 10. Disciplinary Management • Conduct investigations into employee misconduct. • Issue warning letters and disciplinary notices. • Coordinate disciplinary hearings. • Maintain disciplinary records. • Ensure disciplinary actions are fair, transparent, and compliant with labour laws. 11. HR Administration Maintain accurate records of: • Employee Personal Files • Contracts • Attendance • Leave Records • Training Records • Performance Appraisals • Promotion Records • Disciplinary Actions • Exit Interviews • Resignation Documentation 12. Organizational Development • Support organizational restructuring. • Recommend process improvements. • Develop employee engagement strategies. • Foster a positive workplace culture aligned with company values. 13. Health, Safety & Security Coordination Coordinate with Engineering and Security Departments to: • Ensure workplace safety. • Conduct emergency drills. • Promote occupational health. • Ensure compliance with health and safety regulations. 14. Budget & Cost Control • Prepare annual HR budgets. • Monitor recruitment and training costs. • Control staff welfare expenses. • Optimize manpower costs while maintaining operational efficiency. 15. Interdepartmental Coordination Work closely with: • CEO • General Manager Hospitality • Finance Department • Engineering Department • Operations Department • Food & Beverage Department • Housekeeping Department • Security Department • Cable Car Operations • Marketing Department • Administration Department to ensure seamless workforce planning and operational support. 16. Reporting Prepare and submit: • Monthly HR Reports • Recruitment Status Reports • Attendance Reports • Leave Reports • Staff Turnover Analysis • Training Reports • Performance Review Summaries • Manpower Planning Reports • Employee Engagement Reports • Compliance Reports 17. Leadership Responsibilities • Lead the HR Department. • Supervise HR Officers, HR Assistants, and Administrative personnel. • Build a high-performance culture. • Mentor and develop HR team members. • Promote professionalism, integrity, and accountability.